Murano Systems Limited, Murano UK LLP and its associated companies (“Murano” and “we”, with “us” and “our” being construed accordingly), takes data privacy seriously. The nature of our business provides that, from time to time, we require personal data from our customers.
We will provide clear information about how we use this personal data, and we will always be transparent with you about what information we collect, what we do with it, with whom we share it, and who you should contact if you have any concerns.
We will ensure that any personal data we collect about you will be held and processed strictly in accordance with Data Protection Legislation.
Our website is not intended for children and we do not knowingly collect data relating to children.
We obtain personal data about you (“Your Data”) from the following sources:
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together
We also collect, use and share Aggregated Data as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we
combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
For as long as we have access to Your Data, we use it for the following purposes, unless otherwise required as a result of you exercising your data protection rights:
|(1) To provide you with newsletters or information you have requested
|Our legitimate interest in providing you with information you have requested
|(2) To keep you informed of any activities undertaken by us which we believe may be of interest to you
|If you are an existing customer: our legitimate interest in staying in touch with you to discuss potential repeat
If you are a prospective customer: our legitimate interest in sending you direct marketing to seek business from you, unless you ask us to stop (in which case we will stop).
|(3) To gather and analyse information on the market for our internal purposes
|Our legitimate interest in ensuring we are able to focus our marketing and advertising more effectively
|(4) To respond to an enquiry you have submitted
|Our legitimate interest in responding to your enquiries, e.g. by email, telephone, post or social networks.
|(5) To provide perception study services to our clients
|Our legitimate interests in providing our clients with the services they require.
|(6) To respond to requests for information from regulated bodies or government agencies
|To comply with a legal obligation to respond to such requests or our legitimate interest in responding (as the case may be).
|(7) Website analytic purposes
|Our legitimate interest in providing products, services, choices, operations and websites that meet the requirements of our existing and prospective customers.
For as long as we have access to your Data, we may share any of it with any of the following to the extent that they need to have access to Your Data in order to perform their role:
We may also share your Data with companies, organisations, or individuals outside of Murano if we believe that disclosure of the information is necessary for legal reasons.
We require all third parties to respect the security of your Data and to treat it in accordance with the law. We do not allow our third-party service providers to use your Data for their own purposes and only permit them to process your Data for specified purposes and in accordance with our instructions.
For the purposes of Data Protection Legislation, Murano is the controller of your Data. If you have any questions,
Murano Systems Limited,
3 St James’s Square, 1st Floor,
London SW1Y 4JU,
In certain circumstances, we may transfer your Data to countries outside the UK and EEA, which may not adhere to the same levels of data protection.. Any such transfers are, at all times, made in accordance with Data Protection Legislation. Details of the circumstances and mechanisms in place to ensure compliance are set out below:
All personal data used by this office is held on Murano’s central servers located in Ireland and under our control. These transfers are not repetitive and will only occur where necessary to perform a contract or for our legitimate interest in pursuing business operations, and on this basis they are permitted under Data Protection Legislation.
Under the Data Protection Legislation, you will have the following rights in relation to how we process your Data:
If you would like to exercise any of the above rights, including to withdraw your consent (where our processing of your Data relies on your consent), please contact us at email@example.com.
For further information on your rights, please see the Information Commissioner’s website
Your Data will be stored for a maximum period of 6 (six) years, after which time it will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained. If you consent to marketing, any information we use for this purpose will be kept with us until you notify us that you no longer wish to receive this information, unless we request your consent to store it for a longer period.
We recognise the need to ensure that personal information gathered via this website remains secure. Our site has security measures in place to protect against the loss, misuse, and alteration of the personal information under our control. Our security measures include the use of a hardware firewall to prevent unauthorised access. You acknowledge
that although we exercise adequate care and security, there remains a risk that information transmitted over the
Internet and stored by computer may be intercepted or accessed by an unauthorised third party.
In some circumstances, we may obtain personal data about you from other sources. This information may include your name, contact details and job title, which we obtain from third-party sources such as organisers of events we sponsor or other publicly available sources, such as your company’s website.
Our website contains links to other websites belonging to third parties. We do not control the privacy practices of these other websites. We do not accept any responsibility for the policies of third party controllers, such as providers of search engines and social networks. Please check the third parties’ privacy notices before you submit any personal data to them.
Updated: January 2024